For an additional daily charge REX offers two types of Collision Damage Waiver: Partial CDW and Super CDW. That reduces or eliminate the customer self-risk in case of an accident and insurance fees will depend on the car rented

• Partial CDW (Collision Damage Waiver): If the rental car is damaged and the customer has accepted the CDW the coverage will cover the cost of repairs and the customer will be charged the agreed self-risk of 300 CUC(except in F and I Category that have a self-risk up to 500.00 CUC). This is known as the excess. This applies regardless of whether the customer was at fault, according to rental terms written on the rental agreement.

•  Super CDW: The Super CDW is an special package REX offers to eliminate the self-risk to 0 CUC, according to rental terms written on the rental agreement. In case of an accident in which rental terms are not violated the renter will no pay any damage.

The renter will loose the amount of the Collision Damage Waiver and will pay for the full damage if:

• The car is used under the influence of narcotics, alcohol or medicines.
• The car is used by someone not listed as driver or co-driver on the contract
• If the customer does not present a Police or SEPSA Agency Report in case of accident or theft
• If the Police or SEPSA Agency Report establishes a violation of the signed rental agreement

In case of an accident or theft, the renter should:

• Immediately notify the police or contact, with not additional charge, to SEPSA Agency - available in Havana, Santiago de Cuba, Holguin, Villa Clara and Varadero cities
• Notify REX
• Make provisions for safeguarding the vehicle in order to avoid further damages
• Fill in the damage report provided by REX employee

• Deposit: Should be in cash or credit card. REX accepts VISA, MASTERCARD, EUROCARD and JCB cards. If the renter pays in cash, the deposit will be 500.00 CUC.
• Cars are delivered with a full tank. Clients will only be charged for the missing fuel in the tank at the price established at the opening of the contract
• The renter should pay to REX all additional charges at the opening of the rental agreement (fuel, penalties, delivery and collection fees, warranty, additional drivers) including the CDW if accepted
• The vehicle will be only driven by the driver registered in the rental agreement. It is possible to add two additional drivers in the contract (besides the one signing the rental agreement). In this case there is an extra charge of 10.00 CUC per driver
• Drivers should be older than 21 years old, except in Category I in which the renter and co-drivers should be older than 30 years old.
• The renter must show his passport and driving license for renting the vehicle
• The client has to return the car in the same condition as he received it. Otherwise, REX might add charges to the customer
• REX has taken every precaution to avoid faults in the vehicles. REX can not be held responsible for any fault that should occur or show up, and can, therefore, not be held responsible for any unforeseen defect nor for the consequences of such a defect
• The renter is responsible for using the appropriate type of fuel (only special gasoline)

These are only the most important car rental conditions and their purpose is merely informative.