Pick up your car
REX requires that each customer and additional driver meet the REX rental qualifications.
REX requires that the renter meet the minimum age and provide:
REX will not charge the customer a fee for canceling the reservation, but REX appreciates if you contact our reservations department on firstname.lastname@example.org
REX accepts the two following payments:
Cars are delivered with a full tank and its value will be charged at the official established price at the beginning of the rental. Charges differ regarding car model and fuel type. Is not compulsory to return the car with fuel. Client is solely responsible for refilling the car with the fuel type established by REX.
All co-drivers have to be written in the contract with a valid driver license, passport number when the car is checked out. Otherwise, the insurance, CDW will not cover for any damage made by the driver even though he/she be able to show a valid driver license.
Each additional co-driver will be charged 10 CUC on the contract. REX will maximum accept 2 co-drivers per contract.
REX offers child seats to the customers. To guarantee that a child seat is available at the check out station, this has to be requested when the reservation is made.
Contact our reservation department.
One way fee
REX will charge "one way fee" if the car is checked in on a different station less than 48 hours from check out time. This charge also includes the car return in a different station than that stated at the rental agreement without previous information to REX.
REX does not sell insurance to its clients. For an additional daily charge, REX offers Super CDW (Collision Damage Waiver) to eliminate risks in case of an accident. It is mandatory for renting the car that the client accept it. Super CDW fees depend on the car category.
Super CDW: This coverage totally exempts the client if the car is damaged, unless an infringement of the rentals terms occurs. This coverage is not valid for a driver not registered in the rental agreement.
Super CDW does not cover loss or damage to accessories (wiper blades, antenna, mirrors, etc). These charges will be paid directly by the customer.
The client will lose the amount of the CDW and will pay for the damages if:
• The car is used to transport persons or goods in a lucrative way or with criminal purposes.
• The driver is under the influence of narcotics, alcohol, medicines, etc.
• The car is used to transport flammable material or explosives.
• The car is driven by a person not authorized as driver o co-driver in the rental agreement.
• The police report establishes a violation of rental terms.
• There is negligence or incorrect driving of the vehicle.
• The vehicle is used to participate in any motor sport or in a racing manner.
• The vehicle is used to tow or move another vehicle or trailer without the acceptance of REX.
More Information is written in rental conditions.
The renter has to present REX a valid driver license and the license must be valid at the time of rental and remain valid throughout the rental period. If the driver license from its original country is not written in Spanish or English, a international driver license have to be shown.
REX doesn't charge Airport fee on the rental agreement.
REX request a minimum age for the renter:
Returning of the vehicle
Parking tickets and any traffic violations are the responsibility of the renter. REX will charge these tickets to the open rental agreement according to the Cuban law.
If you have further questions, don't hesitate to contact us.